Privacy Policy & Terms of Service
Your personal data and transactions are protected under UAE Federal Law No. 45 of 2021 on Personal Data Protection (PDPL) with bank-grade 256-bit encryption.
PCI-DSS Encrypted
All card transactions are processed through certified gateways. We never store credit card numbers.
UAE PDPL Compliant
Strict adherence to the United Arab Emirates Personal Data Protection Law and consumer protection acts.
No Data Selling
We never sell, rent, or trade your personal information to third-party advertisers.
1. Information We Collect
When you interact with IZONE TECH LLC (operating as izoneai.com), we collect only the essential information needed to fulfill your purchases and ensure smooth delivery in the UAE:
- Contact & Identity Data: Full name, mobile telephone number, and email address.
- Shipping Data: Delivery address, Emirate, building/villa details, and delivery instructions.
- Order History: Products ordered, order dates, payment method chosen, and delivery notes.
- Technical & Session Data: IP address, device type, and shopping session cookies to maintain your cart.
2. Payment Security & Third-Party Processors
We adhere to strict banking security standards. Payment transactions are handled directly through licensed, regulated payment processors:
- Ziina Payment Gateway: Central Bank of UAE licensed digital payment partner.
- Tabby & Tamara: Regulated Buy Now Pay Later (BNPL) platforms for installment options.
- Card details are processed using tokenization. IZONE TECH never stores raw credit or debit card numbers on its servers.
3. Terms of Service & Pricing
All products displayed on our shop are quoted in United Arab Emirates Dirham (AED) inclusive of applicable 5% UAE Value Added Tax (VAT) as per Federal Tax Authority guidelines.
Products carry official manufacturer warranty coverage in the UAE. In the rare event of a pricing or typographic discrepancy, IZONE TECH reserves the right to notify the buyer and provide a full refund prior to dispatch.
4. Your Legal Rights & Data Inquiries
Under the UAE Personal Data Protection Law, you have the right to request access to your personal data, rectify inaccuracies, or request account closure and data deletion.
To submit a privacy or data request, contact our Data Protection Officer at support@izoneae.com.